UTM vs ESET PROTECT

Hello, I have weird problem. I have new server with ESET PROTECT and I am trying to update users endpoint antivirus, but it is not working because firewall is blocking eset urls. I am using exception list for eset and when I try Policy Helpdesk it is working too. Have you any idea why firewall is blocking it? Thank you.

We are using Web Protection is Standard Mode with AD SSO:

ESET exception list: 

There is screen of firewall log:

and there is Policy helpdesk test which is good:



Added web protection mode.
[edited by: Jiri Skryja at 1:33 PM (GMT -7) on 10 Aug 2021]
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