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Accessing the GUI of a Sophos SG 310

I am new to the Sophos SG 310 and wanted to access the GUI. I was given the username and password to the GUI. When I connect to the wireless network that SG 310 has firewalled I noticed its IP address is 172.168.400.1 but the IP Address my computer is given is 172.168.401.x 

Inserting the 172.168.400.1 into a browser states the site cannot be reached.

Any tips on getting me to the login page is appreciated.



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  • Many thanks, Yash. I will that tomorrow.

  • Hi John and welcome to the UTM Community!

    Maybe 172.168.401.x is your problem,  Not only is that not a subnet in 172.16.0.0/12 or 192.168.0.0/16, but the 401 makes it completely invalid.  Or was that just a typo?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Thank you BAlfosn,

    It was just an example. The really starts with 192.x.x.x

  • Ah!  From my cheat sheet:

    If you prefer, obfuscate IPs like 84.XX.YY.121, 10.X.Y.100, 192.168.X.200 and 172.2X.Y.51.  That lets us see immediately which IPs are local and which are identical or just in the same subnet.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Thank you all.

    When in Putty while trying to SSH in the SG 310  enter the gateway router IP (192.168.200.1 Port 4444) of the SG 310 I receive the following error:

    Remote side unexpectedly closed network connection

    When I use Port 22 I receive the following error:

    Network error: Connection timed out

    Any suggestions to access the router is appreciated.

  • Please show us pictures of commands and results, John - I can't "see" what's happening.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Thank you, BAlfson. The following images are commands and results.

    Link1

    Link2

  • Thanks, John.  Instead of port 4444, you want 22 for SSH.

    Also, click on the + beside SSH and make sure PuTTy knows the location of your private key.

    Cheers - Bob
    PS In the future, please insert your images directly into the post. We can't know if that external site is properly protected. I opened both of your links in a sandbox.  The only malware I've gotten in over 10+ years was from an external link to a picture in this forum over 5 years ago.  Thanks in advance!

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Thank you again, Balfson. What if you don't have the private key? Can I still SSH into the SG 310? The last admin did not leave any information for us.

  • Yes, John, you can.  Your initial logon will be loginuser.  Then input  su -  and enter the root password when prompted.

    It sounds like you may not have the correct IP and that's also the reason you weren't able to connect to WebAdmin.  If you connect a monitor to the SG, you will see the correct IP to use on the screen.

    Once you have that, if you can't get in with https://{correct IP}:4444,, it will be because the earlier admin limited access to only his IP.  What if you try on the computer he was using?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA