I have a Sophos UTM9 cluster where each firewall is connected to two different ISPs (let’s call them WAN1 for Provider A and WAN2 for Provider B). Let’s name the interfaces 1-2 (node 1) and 3-4 (node 2). I want that: 1) the traffic to failover from…

I know the system automatically backs up the config before applying firmware. I wish Sophos would add a hotkey or a console command that would be advertised after logging in that would list out all the backups on disk and let you pick to restore. If this…

Hey everyone, i have a problem here which turns out to be my final boss. What am I planning to do? I run two Sophos UTM firewalls at home, a UTM 320 which manages the LAN and an SG115 which manages the WLAN. I switched to VLAN operation, before…

Hi. Since the update to 9.511-2 the UTM scheduled tasks ( autobackup, ...) was not working. The "Selfmonitoring" log came out with this: 2023:07:27-10:47:04 sg230 selfmonng[4540]: W triggerAction: 'cmd' 2023:07:27-10:47:04 sg230 selfmonng[4540]: W…

Hi I have Sophos UTM 9 and as the title of the question i keep getting this error serval times a day and i can't figure out what the problem is. kind regards

Hello, My IT service puchase some SOPHOS APX 320 X. I have Sophos UTM SG 410 with 9.713-19 firmware version. I have read that those AP will only work witch Sophos Central (in french on the capture) Source : partnernews.sophos.com/.../ But…

Hi everyone, From Monday the 19th of December, I've got an issue with my web filtering. It's configured to filter some categories, like porn, violence .... BUT the pages are not blocked. I have a cluster of SG430 (active/passive) with 9.713-19 update…

Hello, I have got a Ipv6 prefix, and a network were already IPv4 is running. Now I have to setup IPv6 over the network and have to configure the firewalls. This new for me and I don't have any examples Does anyone have any tips or examples The…

Hi Community, I need help creating active redundant Data-Chanels for a customer system. Heres my Setup (also see picture): I have 2 UTM-Clusters on two sites "1" + "2", Connected via transparent DWDM-Transfer-Interface, OSPF active for redundancy…

Hi All, I'm not a network eng. so please be patient. We have a 2x virtual UTM 9s recently upgraded to the latest firmware ( 9.711-5.1 ) and wanted to know if there is a way to check or manage ports through the web portal. So basically where we can…

Hi, Can I Ask How to connect 2 LANS so they can see each other? LAN1 - 192.168.0.1 LAN2 - 192.168.40.1 I can ping 192.168.40.1 but I can't see the computers connected to the LAN2 network.

I've enabled the User Portal for these users. When I call up HTTPS://[IP of UTM] , the user portal presents itself and I am able to log in under my account as well as the other profiles that I created. (This is good and works the way I think I should…

Hello, all of our users can't connect via SSL VPN since yesterday afternoon. I tried the connection via the old SSL VPN Client and via the new Sophos Connect client. Both don't work. I tried it with a new config file from the UTM, no difference. …

Hello, We have debugging mode turned on, but unsure how to disable it in sophos UTM 9 SG310 firewall. Due to which the confd-debug keep filling up the disk. How can we diable it? Thanks for the help, Jesse.

Is there an effective way to detect and/or block crypto mining related traffic going in/out through a UTM gateway? We are already using some Application Control rules for some project networks to block file transfer related traffic. There is no obvious…

It used to be that our UTM was able to detect most traffic and classify it accordingly. A couple years ago the system updated and started just showing almost everything as unclassified. Does anyone know why this would be, and how to get it working again…

Hello all. I am new to using Sophos UTM firewalls. After upgrading from a very old version to just an old version, we started having issues where DNS replies would be blocked by ATP. We disabled ATP on the firewall and our name resolution started working…

hello, is there anyway to give internet access to users, who authenticate via browser portal. i see only below access Manage your Email quarantine & view your mail activity log Maintain a personal antispam white & black list Download the…

Hi, I have a question regarding the IPv6, When IPv6 is enabled on the UTM 9, does the IPv4 on the same utm keeps on functioning? Or as soon as the IPv6 is enabled all the NAT and WAF rules that are based on IPv4 will stop working? For us is very…

Hi, i try Sophos OTP for my vpn account and that works fine. But do i have to create a token for each account (i think yes) ? And so, how to simply send the qrcode to all my users? Thanks.

Hello, I have enabled IPv6 on my UTM and I see a /128 IPv6 assigned to my WAN interface, but I see no reported /56 (or any other) in the IPv6 configuration page. I disconnected the UTM and plugged an ASUS AC1900 in the modem. That device got a /64 for…

Hello guys, I have a weird routing problem and don't know how to configure routing probably to solve it. First of all, I'm the administrator of a company which uses a Sophos SG 135 with Sophos UTM 9.707-5 firmware. The firmware is up to date. To…

Hello there! I had a problem recently where the VPN IPSEC stopped working, but the weird thing was that not all of the VPN Tunnels were down... Only a few of them (Two, to be more specific) stopped working. I have a monitoring system that was watching…

Dear Sophos community, i'm searching for this over a week now and getting frustrated of no answers or answers that are 5 years old. How does sophos web filtering categorize in a non categorie? we would like to dissable uncategorized website due…

Hello! I have a Sophos UTM version 9 (9.707-5), which is setup as a firewall and a VPN server for remote access. On Interfaces & Routing > Interfaces , I have two ethernet interfaces, one "External (WAN)", and one "Internal". Everything has been…