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PPOE Interface, Additional IP Addresses Stop Responding

allandresner

UTM v9, PPOE Interface via Fiber.  PPOE authenticates gets a Fixed IP, 5 additional IP are listed under additional IP addresses.  Works great, for a random amount of time and then additional IP's stop responding.  A simple reconnect resolves the issue but it's becoming burdensome and I will be traveling soon and cannot manage this manually.

I saw an unresolved post about this from around a year ago.  

Any suggestions? 

Thank you in advance..



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  • I'm not sure what you mean by a "simple reconnect," Allan.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • in reply to BAlfson

    Hi Bob, thank you for taking the time to respond.. 

    For a PPOE connection:

    Webadmin>Interfaces & Routing>Interfaces>"Desired Interface" it will have a small button to "reconnect" 

    In the list of bug fixes in the last update, I noticed there was one note, "Additional adresses of a PPPoE interface are not reachable after takeover" 

    I am hopeful that this resolved this problem for me.  I will know over the next week.

    Regards,

    Allan

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  • in reply to BAlfson

    Hi Bob, thank you for taking the time to respond.. 

    For a PPOE connection:

    Webadmin>Interfaces & Routing>Interfaces>"Desired Interface" it will have a small button to "reconnect" 

    In the list of bug fixes in the last update, I noticed there was one note, "Additional adresses of a PPPoE interface are not reachable after takeover" 

    I am hopeful that this resolved this problem for me.  I will know over the next week.

    Regards,

    Allan

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