Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 4 replies
  • Subscribers 4 subscribers
  • Views 9621 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SSH stopped working after updating UTM to 9.4

Wadood

Hello All,

After updating one of the UTMs to 9.4, I am not able to login using SSH. I tried the following:

  1. Disable/Enable SSH
  2. Rebooted UTM
  3. Tried Putty and Dameware
  4. Changed ssh port
  5. Disabled FW/AV...etc

When connecting using putty I got the message "Network error:Software caused connection abort", using Dameware I got "couldn't negotiate encryption algorithm"

I am able to login as usual to all the non-updated UTMs.

Any idea?

Thanks



This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    We also had this issue when we updated to Firmware Version 9.403-4. 

    Putty (Release 0.59) came back with the error "Network error: Software caused connection abort".

    However Tera Term was able to connect without any issue. I also downloaded the latest version (Release 0.67) of Putty and that worked fine as well.

    No clue as to why this happened, but an installation of the latest version of Putty should get you re-connected.

    Hope this helps.

    JP

    2 x SG450 (Version 9.714-4)

    HA = Active-Passive

Reply
  • 0

    Hi,

    We also had this issue when we updated to Firmware Version 9.403-4. 

    Putty (Release 0.59) came back with the error "Network error: Software caused connection abort".

    However Tera Term was able to connect without any issue. I also downloaded the latest version (Release 0.67) of Putty and that worked fine as well.

    No clue as to why this happened, but an installation of the latest version of Putty should get you re-connected.

    Hope this helps.

    JP

    2 x SG450 (Version 9.714-4)

    HA = Active-Passive

Children
Unfiltered HTML