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Nothing is logged, nothing is blocked?

Hello,

Hoping someone can help me.

Our Sophos UTM 9 does not log any visited websites or search engine results.

The web filter also does not seem to be working - I can access websites that should be blocked. The Policy Helpdesk shows the website as being blocked, but our internal network seems to be allowing everything.

Does anyone have any thoughts as to what this could be? I checked all the settings but as far as I can see everything is configured correctly (active), and it was working before.

Thanks,

Oliver



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Parents
  • Try disabling the firewall rule created by the installation wizard: 'Internal (Network) -> Web Surfing -> Any : Allow'.  If that stops the surfing, it means that your Web Filtering configuration got changed.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Try disabling the firewall rule created by the installation wizard: 'Internal (Network) -> Web Surfing -> Any : Allow'.  If that stops the surfing, it means that your Web Filtering configuration got changed.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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