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Bug: network usage

Andronix

Hello,

I saw a bandwidth consumption during the month of April when seeing a monthly network usage's graph.

What bothers me a little is that the Reporting "Network usage> Bandwidth usage >...>In april " didn' t show nothing on screen.

please visit <link removed>

 Any help on this problem would be greatly appreciated! Thank you in advance!



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  • 0

    Hi,

    Please go to Logging & Reporting> Reporting settings> Network Usage and check how long reporting data is kept.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    re,

    Thanks Sachin Gurung.

    I try  to see the network usage from 2015-6-1 to 2015-4-30 but still nothing  <link removed>

    FYI

    -Many users have been  connecting to the network since  2015-5-1  <link removed>

    -Reporting settings  <link removed>

    -Log setting <link removed>

    -Log disk usage <link removed>

    I am so confused . Please help

  • 0

    Hi, Andronic, and welcome to the UTM Community!

    I'm sorry, but I deleted the external links in your posts. Please Edit your posts, and insert your images into the post. We can't know if that external site is properly protected. The only malware I've gotten in over 10 years was from an external link to a picture in this forum several years ago.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to sachingurung

    Unknown said:

    Hi,

    Please go to Logging & Reporting> Reporting settings> Network Usage and check how long reporting data is kept.

    Thanks

    I consult  the network usage from 2015-6-1 to 2015-4-30 and it shows nothing

    So,many users have been  connecting to the network since  2015-5-1.

    Please find bellow log settings and reporting settings.


    Here's the disk resource usage.

    BAlfson said:

    Hi, Andronic, and welcome to the UTM Community!

    I'm sorry, but I deleted the external links in your posts. Please Edit your posts, and insert your images into the post. We can't know if that external site is properly protected. The only malware I've gotten in over 10 years was from an external link to a picture in this forum several years ago.

    Cheers - Bob

    I've re-edited my post.

    Any help would be most welcome.

    Thanks Bob

  • 0 in reply to Andronix

    Thanks for the pics, Andronic!

    In 'Reporting Settings', you have it set to retain only one month for Web Protection, so the most you could see would be 2016-04-26 to 2016-05-25.  However, it appears that you also have a broken PostgreSQL data base.

    Try setting the retention to a year, click on Apply and then wait a few hours to see if the report begins to populate.  If not, you will need to erase all of the reporting databases and start over with: /etc/init.d/postgresql92 rebuild

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    BAlfson said:

    In 'Reporting Settings', you have it set to retain only one month for Web Protection, so the most you could see would be 2016-04-26 to 2016-05-25.  However, it appears that you also have a broken PostgreSQL data base.

    Try setting the retention to a year, click on Apply and then wait a few hours to see if the report begins to populate. 

    The report does not contain any data.
    how to recognize the causes of postgresql broken?

    BAlfson said:

     If not, you will need to erase all of the reporting databases and start over with: /etc/init.d/postgresql92 rebuild

    Will rebuilding postgresql erase all of  currents configurations?

    Andronic.

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