Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 4 subscribers
  • Views 11034 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Transparent Mode + SSO Password Prompt

tscott_16

I have Transparent Mode with Active Directory SSO enabled but my workstations are getting a Windows Security login prompt when trying to access the web (Internet Explorer 11). The prompt says "Connecting to utm.ad.domain.com" and seems to be popping up for every single connection that the web page is making. I can enter the user credentials each time and eventually the page will fully load and the password prompts cease for that page. If I close the browser and reopen it, the prompt appears again but this time not for connecting to the UTM but connecting to a URL associated with the website... at this point, the user credentials are invalid and after 3 or 4 attempts, the UTM page appears "Access Denied - Authentication Failed".

I have added the UTM's FQDN to the Local Intranet Zone Sites and have selected "Automatic logon only in Intranet zone".

What am I missing?



This thread was automatically locked due to age.
Parents
  • 0

    So I finally had the bright idea to try a different browser other than IE. Installed Chrome and SSO is working perfectly.

    Now, what could be the problem with IE not handling SSO? It acts as if the credentials being provided are invalid and re-prompts for the password until the UTM fails authentication.

    This is Internet Explorer 11 on Windows 10.
    I have the UTM's FQDN in IE's Local Intranet Sites and it is set to Automatic login only in Intranet zone.

Reply
  • 0

    So I finally had the bright idea to try a different browser other than IE. Installed Chrome and SSO is working perfectly.

    Now, what could be the problem with IE not handling SSO? It acts as if the credentials being provided are invalid and re-prompts for the password until the UTM fails authentication.

    This is Internet Explorer 11 on Windows 10.
    I have the UTM's FQDN in IE's Local Intranet Sites and it is set to Automatic login only in Intranet zone.

Children
No Data
Unfiltered HTML