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DHCP Server not assigning IP Adress to guest WLAN

Hello,

we installed a Unifi Cloud Key gen 2 with 4 Access Points to provide WLAN.

In UTM:
We created 2 new interfaces (see attached files).
For these 2 we activated the DHCP Service of the UTM.

On the cloud key:
We created 3 Networks:*

The internal Network uses the DHCP Service from the Windows Server.
The other 2 networks ("Gast" and "Kunden") we created a DHCP Server in the UTM.

For some reason we don't get any IP leases in the "Gast" and "Kunden" Network.
The Network that is getting DHCP from the Windows Server has internet access.
Only the ones where the Sophos UTM provides DHCP don't get an IP, but they get a connection to the network. (lease table is empty).

Does anyone have an Idea, what the problem could be?



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  • Hi,
    are you sure you configured the AP's and the switch correctly for VLAN-usage?
    Looks OK from UTM perspective.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

  • The switch-port going to "eth0" from the Sophos has to transport the Default_VLAN untagged and  VLAN2 + VLAN3 tagged. Did you check this? Is the "Cloud key" system configured accordingly?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • The switch-port going to "eth0" from the Sophos has to transport the Default_VLAN untagged and  VLAN2 + VLAN3 tagged. Did you check this? Is the "Cloud key" system configured accordingly?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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