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Network Bandwidth Usage

Hey Guys,

i have a serious Problem.
Executive Mgmt wants me to create a Report of our Bandwidth Usage over the last 3 Months, and they need it NOW.
So i went into our UTM to get a Network Usage Report, and there is...nothing older then Sunday!!

How is that possible?
Of course these figures are totally wrong too!
We updatet our Nodes to the latest Firmware (9.710-1) on Sunday, which went without any Issues.
Did this Update delete our Report Data?
Can we somehow restore that Data, maybe on our HA Slave Node?
OMG, please dont tell me te Data is gone.

Have a look at my Settings:



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  •  I updated to 9.710 about 2 weeks ago.  My BW usage data still exists.  Have you tried restoring the backup image (not config file) made before update to see if the usage data is there?

    It's been my practice to generate a UTM system image before applying any updates. It's too much hassle and effort to undo faults caused by an update.  Restoring a config file doesn't restore logs or usage data. If an update proves troublesome, I roll back by restoring the image.  Takes all of about 15 minutes to do either.

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  •  I updated to 9.710 about 2 weeks ago.  My BW usage data still exists.  Have you tried restoring the backup image (not config file) made before update to see if the usage data is there?

    It's been my practice to generate a UTM system image before applying any updates. It's too much hassle and effort to undo faults caused by an update.  Restoring a config file doesn't restore logs or usage data. If an update proves troublesome, I roll back by restoring the image.  Takes all of about 15 minutes to do either.

Children
  • Hey Jay, thanks for the suggestion. How can i generate a system image file on our SG210 appliance? While i appreciate your best practice there is no word in official manuals to create an emergency image before patching, or is there? i mean this is an enterprise grade product and it shouldn‘t be necessary right.