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SAA Could not validate certificate

In another thread that has not yet been restored at astaro.org:

https://www.astaro.org/gateway-products/web-protection-web-filtering-application-visibility-control/55187-could-not-validate-certificate-saa-will-now-close.html

"I have found a few posts similar with this error message but non of them seem to help.
I installed the Sophos Agent on my local machine (Win 8) and entered my Active Directory credentials, this worked a treat and web filtering was working as expected.
I then restarted the machine and logged back on with the same credentials and I get the error:
Could not validate certificate! SAA will now close
Tried uninstalling / reinstalling etc but the error remains.
Any help please."

I have the same problem.  I noticed when I installed SAA on other computers, it included a certificate import that is NOT happening on this laptop (SAA works on all the other computers I've tried thus far).  I removed all the various certificates that have been downloaded from the UTM since I first installed and tried a reinstall of SAA, but that still didn't do the certificate install phase.  I have tried manually installing various CA certificates from the UTM, but I still apparently haven't found the right one.

What do I need to do to get the right certificate on this laptop?



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