• Unable to change settings in EMail Protection / SMTP / Malware and Anti-Spam after expired Sandstorm License

    Hi folks, I noticed that after expired sandstorm license (sandstorm enabled but grayed out) all futher changes under "Malware" and "Antispam" are dismissed with a sandstorm license error. The solution is the following: Under Malware / Malware scanning…

  • Why malware not blocked, when Avira knows it is malware? Dual scan turned on.

    User received an email with a zip file attachment containing a malicious .jar file. I have Dual Scan turned on for Malware scanning in Email Protection. So the file should have been examined by both the Sophos engine and the Avira engine. Running…
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