• User Portal Mail Log Is Case Sensitive

    I have had several users report to me that they cannot see some messages in the Mail Log on the User Portal. I am able to find them in the Mail manager correctly. What I discovered were that the messages they could not see were addresses to their email…
  • User Portal Mail Log Doesn't Match Mail Manager

    Why is it that when a user logs into their User portal to see their mail log, some SPAM messages do not show up for them, but when I log into the admin portal and look at the mail log in the message manager I can see stuff for them that they don't? This…