Hope someone with some expertise can jump in: I have a personal mail server behind an UTM 9 Home (Firmware 9.413-4) and just enabled E-Mail Protection on the UTM (Bridge Mode - works fine). While Email filtering etc. is working extremely good (Spam…

Hi, Model: ASG Software Firmware version: 9.411-3 Support License: Standard I have a problem while adding new email addresses to the SMTP Exeption List: A user (I tried both, a local and a AD synced user) has the following rights (WebAdmin Settings…

I have had several users report to me that they cannot see some messages in the Mail Log on the User Portal. I am able to find them in the Mail manager correctly. What I discovered were that the messages they could not see were addresses to their email…

I'd like to give one of our AD-synced user accounts the ability to manage the quarantine for several mailing lists, but I am not sure how to do so--or if it can be done at all. While I can add the mailing list addresses as alternate addresses for this…

I have 50 emails rejected from a single sender (Rejected: SPF (SPF check failed)). I've since added an exemption for the sender. Is there anyway to now receive these rejected emails AFTER adding an exemption, or do I have to ask the sender to resend …

Why is it that when a user logs into their User portal to see their mail log, some SPAM messages do not show up for them, but when I log into the admin portal and look at the mail log in the message manager I can see stuff for them that they don't? This…

Hi, We have a UTM320 v9 and our own mail server. When users call and tell me they think an email to them got stuck in quarantine or bounced back, my first step is to check the SMTP Log in the Mail Manager to see if it even made it here. But I sometimes…