How to report spam

I now have this working by creating a spam exception rule.

Is this still valid today (2019)?

Because in the KB is a statement “Note: This article does not cover Sophos UTM product.”

Best regards

Alex

There's a new article just for UTM now, Alex - I had to make noise to get that written.  It's still a PITA to report SPAMs that weren't blocked by the SMTP Proxy.  After reporting 116 from 2018-09-01 to 2018-10-15, I told Support I was not working for free anymore...

My read of the situation is that Sophos will switch to using their own SPAM database instead of McAfee's (CommTouch).  In that case, the article cited above will also apply to the UTM.

Everyone, please pile on so that Sophos gets this done sooner rather than later.

Cheers - Bob

I know this is an old thread but which method are we supposed to use for reporting SPAM for the Sophos XG?

For XG, it's the link above in the opening post of this thread.

For UTM: Sophos UTM: How to report false positive or false negative viruses and spam emails.

Cheers - Bob