SMTPD not running properly since firmware update

Hi everyone,

Thank you for reporting the issue, we managed to track down the cause so you can expect a fix to this very soon.

In the meanwhile, as Daniel Hund mentioned, issuing 'pkill -9 smtpd* && /var/mdw/scripts/smtp restart' command as root will fix the problem.

Kind regards,
Niriel~

I installed the Update this morning.

I can receive and send Mails. But the message about Service restart is still coming.

Smtp daemon not running - restarted

--

HA Status         : HA SLAVE (node id: 1)

System Uptime     : 9 days 2 hours 47 minutes

System Load       : 0.02

System Version     : Sophos UTM 9.400-9

Please refer to the manual for detailed instructions.

The same behavior here.

I have disabled SMTP Proxy and the Quarantine Report.

In 30min 150 Notification Mails abaut [INFO-125] Smtpd not running - restarted...

There is somthing extremly wrong!

Hi Marcos,

As Chris mentioned in the thread opening post, version 9.400-9 is affected by this.

The fix is currently being rolled out with 9.401-11, so you should stop getting these notifications once you receive and install that update.

Kind regards,
Niriel~

We had installed this version:

Firmwareversion:9.401-11

Patternversion:99168

Letzte Prüfung:15 Minuten zuvor

And receive this email: 

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

--

HA Status          : HA SLAVE (node id: 1)

System Uptime      : 0 days 2 hours 15 minutes

System Load        : 0.27

System Version     : Sophos UTM 9.401-11

 Please refer to the manual for detailed instructions.

_________________________________________________________________________________________________________________

and this: 

Smtp daemon not running - restarted

--

HA Status          : HA SLAVE (node id: 1)

System Uptime      : 1 day 21 hours 1 minute

System Load        : 0.69

System Version     : Sophos UTM 9.400-9

 Please refer to the manual for detailed instructions.

Look at the uptime... this message is wrong... i restart the utm this mornig.

Hi Niriel

I Have installed the actual Update.

ID	Role	Device name	Status	Version	Last status change
	1	MASTER	Node1	ACTIVE	9.401-11	Wed Apr 13 13:04:28 2016	Reboot	Shutdown
	2	SLAVE	Node2	READY	9.401-11	Wed Apr 13 13:09:28 2016	Reboot	Shutdown

But i steeel resive the MSG about the old Version.

Smtp daemon not running - restarted

--

HA Status         : HA MASTER (node id: 1)

System Uptime     : 6 days 1 hour 0 minutes

System Load       : 0.19

System Version     : Sophos UTM 9.400-9

Please refer to the manual for detailed instructions.

Hi Daniel and Marcos,

For both of you, the notification for the SMTP Proxy restart still lists the system version as 9.400-9, so that was generated before the update. You should not receive any more errors on 9.401-11.

Kind regards,
Niriel~