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outgoing mail wrongly classified as spam

Hello,
i've started having a problem since last week of outgoing mails classified as confirmed spam(and thus getting bounced).
checking the smtp log i dont find anything very useful as the refid is completely cryptic:


2014:05:05-08:10:06 astaro exim-in[4918]: 2014-05-05 08:10:06 SMTP connection from [192.168.0.10]:16370 (TCP/IP connection count = 2)
2014:05:05-08:10:06 astaro exim-in[13568]: 2014-05-05 08:10:06 [192.168.0.10] F= R= Accepted: from relay
2014:05:05-08:10:06 astaro exim-in[13568]: 2014-05-05 08:10:06 [192.168.0.10] F= R= Accepted: from relay
2014:05:05-08:10:07 astaro exim-in[13568]: 2014-05-05 08:10:07 1WhGmc-0003Wq-2l ctasd reports 'Confirmed' RefID:str=0001.0A090202.5367718F.00EA,ss=1,re=0.000,recu=0.000,reip=0.000,pt=R_399335,cl=4,cld=1,fgs=0
2014:05:05-08:10:07 astaro exim-in[13568]: 2014-05-05 08:10:07 1WhGmc-0003Wq-2l id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="192.168.0.10" from="user@mail.com" to="Paganoc@***x.com, nadiap@***x.com" subject="RV: subject" queueid="1WhGmc-0003Wq-2l" size="85468" reason="as" extra="confirmed"


how do i parse that cryptic ctasd reference line?


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Parents
  • We have received a mail today from Sophos/Commtouch which tells us, that the problem (faulty patterns) should be fixed. We have activated the option "Scan relayed (outgoing) messages" again - I will update as soon as I have news.
  • We have received a mail today from Sophos/Commtouch which tells us, that the problem (faulty patterns) should be fixed. We have activated the option "Scan relayed (outgoing) messages" again - I will update as soon as I have news.


    Can you inform us how to subscribe to receive this kind of mail ?

    Thanks !
Reply
  • We have received a mail today from Sophos/Commtouch which tells us, that the problem (faulty patterns) should be fixed. We have activated the option "Scan relayed (outgoing) messages" again - I will update as soon as I have news.


    Can you inform us how to subscribe to receive this kind of mail ?

    Thanks !
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