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User quarantine reports missing option for whitelist

Hi group,

When the admin receives a daily report, it includes the options to release and whitelist the email.

However, when users receive their report, only the release option is displayed, not the whitelist option.

How can this be fixed?  Can't seem to figure it out.

Thanks.


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  • I like the sound of that.  That way the user doesn't have to login to the portal first just to create a new account with email address.

    I'm trying to create the prefetch, but I am not having any luck dragging any group into the groups section.  I can see my active directory layout, but when I try to drag any group from the right pane, it doesn't take.  Any ideas?
Reply
  • I like the sound of that.  That way the user doesn't have to login to the portal first just to create a new account with email address.

    I'm trying to create the prefetch, but I am not having any luck dragging any group into the groups section.  I can see my active directory layout, but when I try to drag any group from the right pane, it doesn't take.  Any ideas?
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