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SMTP Reports are empty

mountaindogs
When I click on Email Protection the report on the right is empty saying no data available. However, at least 200 emails have moved through the proxy. The executive reports for smtp are empty also.

UTM v9

Where might I look to troubleshoot this?


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  • 0
    I'm not sure what sudo -i does.

    I've almost forgotten how to use sudo because I configure root access with an RSA key for myself and login directly to root with putty.  That also simplifies copying data on/off with WinSCP.

    Get puttygen and putty from Astaro Support Downloads

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    I am using SMTP proxy in front of my mail server. The mail server is configured to use UTM as the smarthost. Nothing fancy.
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  • 0 in reply to mountaindogs
    I don't typically use Windows but I am a fan of putty.

    Briefly, sudo -i, allows loginuser to become root and get initial root login environment variables set.

    From sudo man page to answer what the -i does. If you are not familiar with sudo, it allows specific users to run a command that normally requires root privilege. These users are specified in the sudoers file in some fashion. The user only has to know their password not root's.

         -i [command]
                     The -i (simulate initial login) option runs the shell
                     specified by the password database entry of the target user
                     as a login shell.  This means that login-specific resource
                     files such as .profile or .login will be read by the shell.
                     If a command is specified, it is passed to the shell for
                     execution via the shell's -c option.  If no command is
                     specified, an interactive shell is executed.  sudo attempts
                     to change to that user's home directory before running the
                     shell.  It also initializes the environment to a minimal set
                     of variables, similar to what is present when a user logs in.
                     The Command Environment section below documents in detail how
                     the -i option affects the environment in which a command is
                     run.
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