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Spam Filter blocking Out Of Office

stroppyjoe
Hi all,

Not to sure if I'm the only one with this problem (can't find any other threads on this), but the Email Spam filtering keeps blocking inbound and outbound "Out Of Office" messages. They are currently all being marked as Spam and need releasing from the quarantine. I've had a look through the Exceptions settings but cannot find a way to exempt emails containing "Out Of Office" to bypass the Spam Filtering. Any help would be greatly received. We are using the latest UTM 9 with the latest firmware installed.


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  • 0
    hello,

    i have the same problem, since utm v9 the out of office messages beeing quarantined from outbound. 

    any ideas?

    :22:47 [194.208.243.66] F= R= Verifying recipient address in Active Directory
    /var/log/smtp/2012/11/smtp-2012-11-02.log.gz:2012:11:02-10:22:48 asg-1 exim-in[5093]: 2012-11-02 10:22:48 1TUDSh-0001K9-1D remoteuser@remote.atH=mail.remote.at [123.123.123.123]:22603 P=esmtp S=2466 id=1CF0443BD1F15F469122E964DABFFFA0408CE3@hers-nt4.remote.com
    /var/log/smtp/2012/11/smtp-2012-11-02.log.gz:2012:11:02-10:23:00 asg-1 smtpd[5139]: SCANNER[5139]: 1TUDSu-0001Kt-7M remoteuser@remote.at R=1TUDSh-0001K9-1D P=INPUT S=1299
    /var/log/smtp/2012/11/smtp-2012-11-02.log.gz:2012:11:02-10:23:00 asg-1 smtpd[5139]: SCANNER[5139]: id="1001" severity="info" sys="SecureMail" sub="smtp" name="email quarantined" srcip="123.123.123.123" from="remoteuser@remote.at" to="internaluser@internal.com" subject="Abwesenheitsnotiz: Test" queueid="1TUDSu-0001Kt-7M" size="1299" reason="as" extra=""
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  • 0
    hello,

    i have the same problem, since utm v9 the out of office messages beeing quarantined from outbound. 

    any ideas?

    :22:47 [194.208.243.66] F= R= Verifying recipient address in Active Directory
    /var/log/smtp/2012/11/smtp-2012-11-02.log.gz:2012:11:02-10:22:48 asg-1 exim-in[5093]: 2012-11-02 10:22:48 1TUDSh-0001K9-1D remoteuser@remote.atH=mail.remote.at [123.123.123.123]:22603 P=esmtp S=2466 id=1CF0443BD1F15F469122E964DABFFFA0408CE3@hers-nt4.remote.com
    /var/log/smtp/2012/11/smtp-2012-11-02.log.gz:2012:11:02-10:23:00 asg-1 smtpd[5139]: SCANNER[5139]: 1TUDSu-0001Kt-7M remoteuser@remote.at R=1TUDSh-0001K9-1D P=INPUT S=1299
    /var/log/smtp/2012/11/smtp-2012-11-02.log.gz:2012:11:02-10:23:00 asg-1 smtpd[5139]: SCANNER[5139]: id="1001" severity="info" sys="SecureMail" sub="smtp" name="email quarantined" srcip="123.123.123.123" from="remoteuser@remote.at" to="internaluser@internal.com" subject="Abwesenheitsnotiz: Test" queueid="1TUDSu-0001Kt-7M" size="1299" reason="as" extra=""
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