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Spam Filter blocking Out Of Office

Hi all,

Not to sure if I'm the only one with this problem (can't find any other threads on this), but the Email Spam filtering keeps blocking inbound and outbound "Out Of Office" messages. They are currently all being marked as Spam and need releasing from the quarantine. I've had a look through the Exceptions settings but cannot find a way to exempt emails containing "Out Of Office" to bypass the Spam Filtering. Any help would be greatly received. We are using the latest UTM 9 with the latest firmware installed.


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  • Sorry, my bad.

    Not! [;)]

    The line with ctasd reports 'Bulk' is what I was looking for -CommTouch Anti-Spam daemon.  AlanT's post means that always causes reason="as" in the log file and "Quarantined: Spam" in theMail Manager SMTP Log; some thing I suspected but hadn't had confirmed until today.  Thanks, Alan!

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Sorry, my bad.

    Not! [;)]

    The line with ctasd reports 'Bulk' is what I was looking for -CommTouch Anti-Spam daemon.  AlanT's post means that always causes reason="as" in the log file and "Quarantined: Spam" in theMail Manager SMTP Log; some thing I suspected but hadn't had confirmed until today.  Thanks, Alan!

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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