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Spam Filter blocking Out Of Office

Hi all,

Not to sure if I'm the only one with this problem (can't find any other threads on this), but the Email Spam filtering keeps blocking inbound and outbound "Out Of Office" messages. They are currently all being marked as Spam and need releasing from the quarantine. I've had a look through the Exceptions settings but cannot find a way to exempt emails containing "Out Of Office" to bypass the Spam Filtering. Any help would be greatly received. We are using the latest UTM 9 with the latest firmware installed.

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0 BAlfson over 12 years ago

I actually meant the SMTP log file in the 'Logging & Reporting' section. The log in the Mail Manager is very useful for a quick overview, but the details are in the logfile. At least we know that it's not 'Expression Blocking' that's causing them to be quarantined.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 12 years ago

I actually meant the SMTP log file in the 'Logging & Reporting' section. The log in the Mail Manager is very useful for a quick overview, but the details are in the logfile. At least we know that it's not 'Expression Blocking' that's causing them to be quarantined.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

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