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Mails blocked with the log entry "Rejected: RBL (fur.global.sophosxl.com)"?

JensLange

Hello,

we have a case here where the mails from a particular server are blocked with the log entry "Rejected: RBL (fur.global.sophosxl.com)". However, a check of the IP address via https://www.sophos.com/en-us/labs shows that the IP is "OK". What is the source of the RBL "fur.global.sophosxl.com" and how can someone get their IP address removed from this list?

Best regards
Jens Lange



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    Hallo Jens and welcome to the UTM Community!

    Apparently, you're running 9.706 or later.  That's when the UTM switched from using CommTouch to SASI, Sophos' own anti-spam tool.  If you check, I bet you'll find that every email rejected for RBL had an IP  in fur.global.sophosxl.com.

    This is the first time anyone has asked this question here.  Please let us know what Sophos Support says about this.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hallo Jens and welcome to the UTM Community!

    Apparently, you're running 9.706 or later.  That's when the UTM switched from using CommTouch to SASI, Sophos' own anti-spam tool.  If you check, I bet you'll find that every email rejected for RBL had an IP  in fur.global.sophosxl.com.

    This is the first time anyone has asked this question here.  Please let us know what Sophos Support says about this.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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