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Forward an undeliverable message on UTM SMTP Log

Sinan TINAZ

Dear Community,

Is it possible to forward or download any undeliverable message on SMTP Log ? 

Best Regards.

Sinan.



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  • +1

    Hello Sinan,

    if it's marked as "delivered" on the right hand side, this mail is no longer in the system. So the answer is NO.

    So green means "ok", mail has gone through. That text line in the mail subject "Undeliverable..." is somewhat misleading in this context.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • +1

    Hello Sinan,

    if it's marked as "delivered" on the right hand side, this mail is no longer in the system. So the answer is NO.

    So green means "ok", mail has gone through. That text line in the mail subject "Undeliverable..." is somewhat misleading in this context.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Children
  • 0 in reply to PhilippRusch

    Hallo Philip,

    Actually the address does not exist and I had to get this email. Thank you for your answer.

    Vielen Dank. Mit freundlichen Grüßen. 

  • 0 in reply to PhilippRusch

    Some of the information might be in the SMTP log.

    We still don't know if the address was one in your domain or an outside domain.  If the email was from an outside domain, I would change the configuration to reject emails to non-existant addresses in your domain.

    Cheers - Bob
    PS Since this thread is in English, I'll move it to the Mail Protection forum.

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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