problem releasing quarantined emails

when trying to release an email via the quarantine report we get : "The e-mail could not be released from quarantine because it might have been released from the quarantine list."


the email is still in the quarantine and can be released from the admin console, but not from the email link to the end user

any ideas?

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  • I don't think the quarantined emails will be lost, Thorsten.  I think the rebuild just builds a new quarantine database based on the files of the quarantined emails.

    Twelve years ago, the following could be used to rebuild only the SMTP database:

    /var/mdw/scripts/smtp stop
    dropdb -U postgres smtp
    createdb -U postgres smtp
    /var/mdw/scripts/smtp start

    Cheers - Bob

    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA