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Pop3 Quarantine email not showing in user portal

UTM v9.700-5

AD Authenticated

POP3 Prefetch from ISP

 

 

For the past month or so we'd noticed that the "Whitelisr" option had been missing from our Quuarantine Reports

 

When we look at the quarantine report from the WebAdmin portal > POP3 Quarantine - All the quarntined emails are present

But if we look under the User Portal --> Pop3 Quarantine - There are no emails showing..

 

This was working until about 2 months ago and I've not been able to find a solution, and was hoping the 9.700 release would resolve ,but it hasn't...

Any ideas?



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