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Does "Quarantine Unscannable and Encrypted" Apply To The Whole Message?

Hello,

We utilize Zix inside of Outlook for our email encryption. When we receive messages through Zix, the entire message is encrypted until we enter a passphrase via an Outlook plugin. Does the setting in the SMTP/Malware section that quarantines unscannable content also apply to messages, or just attachments?

Thanks!

Dave



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  • Hi Dave,

    I don’t know Zix, but my uneducated guess is that this only relates to attachments. Because the message itself can’t be completely encrypted. Otherwise the header information would not visible for any system that deals with that email.

    So that encryption only relates to the text part. That is not scanned I think. There are systems that check links in emails, but UTM can’t do that for example.

    Maybe someone could validate that.

    Best regards 

    Alex 

    -

Reply
  • Hi Dave,

    I don’t know Zix, but my uneducated guess is that this only relates to attachments. Because the message itself can’t be completely encrypted. Otherwise the header information would not visible for any system that deals with that email.

    So that encryption only relates to the text part. That is not scanned I think. There are systems that check links in emails, but UTM can’t do that for example.

    Maybe someone could validate that.

    Best regards 

    Alex 

    -

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