Am newbie with Sophos UTM Home Edition (9.7) that spent 2-3 weeks fighting through intermittent problems setting up the unit because, it turns out, I have bad RAM. Have fixed that and things have stabilized in general. I'm still having a few problems…

I am trying to help a small business out the recently bought an SG115W, and has quickly managed to completely brick it. I cannot get acces to it under any circumstances...I've tried everything. The device looks OK, when I connect to the VGA input, I see…