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Since Update9.409-9 AP30 allways goes offline / inactive

xenon2008

Hello!

Yeterday i installed Up2date 9.409-9 and since i have installed this update my AP30 goes  in inactive / offline Mode, so that no WLAN Networks can be found...

So i have rebooted my AP30 (make powerless) and everything works fine...

 

But today (Few hours later) i cant find again any WLAN-Networks. So i logged on in Webadmin an see now the same ***... AP30 in inactive Mode!!

 

Does somebody have any idea???

In the appendix is still the logfile of yesterday

 

(sry for my bad english, i am a german user)



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  • 0

    I know this is the standard answer, but try restarting your UTM.

    If that does not work, try removing the AP30 and then recreate it as a new device.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Of course, I have already tried this...
    This was the first one I have tried ...

     

  • 0 in reply to xenon2008

    Probably last resort, try reflashing the AP30.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hello!

     

    Today i reflashed my ap30 with the reflash tool, but since that i have done, the ap30 doesnt work any more...

     

    the recovery flash tools has suscessfully ended without any error :(

    here the log from wirless:

     

    2016:12:28-11:50:41 DNSNAME awed[24687]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:50:42 DNSNAME awed[24687]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:50:42 DNSNAME awed[24687]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:51:15 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:51:15 DNSNAME awed[24789]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:51:15 DNSNAME awed[24789]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:51:16 DNSNAME awed[24789]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:51:16 DNSNAME awed[24789]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:51:37 DNSNAME awed[2811]: [MASTER] start processing configuration change
    2016:12:28-11:51:37 DNSNAME awed[2811]: [MASTER] end processing configuration change
    2016:12:28-11:51:49 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:52:26 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:52:26 DNSNAME awed[25135]: WARN -------------------------------------------------------
    2016:12:28-11:52:26 DNSNAME awed[25135]: Use of uninitialized value in concatenation (.) or string at awed_ng.pl line 347.
    2016:12:28-11:52:26 DNSNAME awed[25135]: 1 main::awed_aphandler
    2016:12:28-11:52:26 DNSNAME awed[25135]: 1
    2016:12:28-11:52:30 DNSNAME awed[2811]: [MASTER] new AP with ID ACCESSPOINTID
    2016:12:28-11:52:30 DNSNAME awed[2811]: [MASTER] start processing configuration change
    2016:12:28-11:52:31 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Local metadata updated
    2016:12:28-11:52:31 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Configuration change detected
    2016:12:28-11:52:31 DNSNAME awed[2811]: [MASTER] end processing configuration change
    2016:12:28-11:53:03 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:53:03 DNSNAME awed[25240]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:53:03 DNSNAME awed[25240]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:53:03 DNSNAME awed[25240]: [ACCESSPOINTID] device not authorized yet, dropping.
    2016:12:28-11:53:32 DNSNAME awed[2811]: [MASTER] start processing configuration change
    2016:12:28-11:53:33 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Local metadata updated
    2016:12:28-11:53:33 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Configuration change detected
    2016:12:28-11:53:33 DNSNAME awed[2811]: [MASTER] end processing configuration change
    2016:12:28-11:54:16 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:54:17 DNSNAME awed[25629]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:54:17 DNSNAME awed[25629]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:54:18 DNSNAME awed[25629]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:54:18 DNSNAME awed[25629]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:54:51 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:54:51 DNSNAME awed[25735]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:54:51 DNSNAME awed[25735]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:54:52 DNSNAME awed[25735]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:54:52 DNSNAME awed[25735]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:55:25 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:55:25 DNSNAME awed[25947]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:55:25 DNSNAME awed[25947]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:55:26 DNSNAME awed[25947]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:55:26 DNSNAME awed[25947]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:55:59 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:55:59 DNSNAME awed[26048]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:55:59 DNSNAME awed[26048]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:56:00 DNSNAME awed[26048]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:56:00 DNSNAME awed[26048]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:56:33 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:56:33 DNSNAME awed[26144]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:56:33 DNSNAME awed[26144]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:56:34 DNSNAME awed[26144]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:56:34 DNSNAME awed[26144]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:57:07 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:57:07 DNSNAME awed[26255]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:57:07 DNSNAME awed[26255]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:57:08 DNSNAME awed[26255]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:57:08 DNSNAME awed[26255]: [ACCESSPOINTID] disconnected. Close socket and kill process.

     

    What can i do now ? *crying*

  • 0 in reply to xenon2008

    Hi Xenon, 

    The UTM resided on which firmware version before the upgrade? What is the GHz band and channel configured for the AP in UTM?

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0

    Hi Xenon,

    Did you restart awed services?

    /var/mdw/scripts/awed restart

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    Hi Sachin Gurung!

     

    Before i have updated my UTM 120 to 9.409-9 it was on Version 9.408-4!

    The GHZ and the channel of the AP30 is currently set to 2,4GHz (no 5 GHz Support on Ap30^^) and Channel Auto. Location is set to Austria!

    But i also have changed the Location and have set a fixed channel, but that helps not really!

    It just occurred to me since the update (i hope you know what i mean... i am a german user and google translator is not the best *laugh* )

    Best Regards

    Xenon

  • 0 in reply to sachingurung

    no i didn't restart the awed Service, but i have rebooted the UTM multiple times.

    Before i used the Recovery tool, the AP30 works for 1-2 Days, after i restartet it, when he goes offline!

    But since i successfully used the Recovery Tool the AP30 doesn't works anymore

  • 0 in reply to xenon2008

    Reflash the AP one more time and DM me with awed.log and wireless.log files.

    Delete the AP configuration and re configure it from scratch to see if that helps. Disable the AP interface and enable it to give the interface config a fresh start.

    One more before trying all the steps import the backup from the older firmware. Sometime that works.

    Any help after these steps?

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    i will test this all tomorrow...

    today i have no more power to do this... I'm sick...

     

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