Thread Info
  • State Suggested Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 30 replies
  • Answers 1 answer
  • Subscribers 10 subscribers
  • Views 23926 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Since Update9.409-9 AP30 allways goes offline / inactive

xenon2008

Hello!

Yeterday i installed Up2date 9.409-9 and since i have installed this update my AP30 goes  in inactive / offline Mode, so that no WLAN Networks can be found...

So i have rebooted my AP30 (make powerless) and everything works fine...

 

But today (Few hours later) i cant find again any WLAN-Networks. So i logged on in Webadmin an see now the same ***... AP30 in inactive Mode!!

 

Does somebody have any idea???

In the appendix is still the logfile of yesterday

 

(sry for my bad english, i am a german user)



This thread was automatically locked due to age.
Parents
  • 0

    I have found a workaround...

     

    I installed a UTM Version 9.217-3.1 on my ESXI-Host in a Virtual Machine und connected the AP30 to this UTM. 

    The old UTM version have sent a Firmware to the AP30 and it works!

     

    Then i have connected back my AP30 to the latest UTM 9.409 Version and the AP30 get's the latest Firmware.

    Then the AP30 works a few days until today :(

     

    The AP30 is now again offline und when i look at the AP30 Hardware self, the are no Lights etc on... The POE Injector works, then the LED is Green (not Orange)....

    When i remove the LAN Cable from the AP30 and re connect ir again, the AP30 went online. Is only the question how long this works again ?

     

    What can i do? - Is the no FIX???

     

  • 0 in reply to xenon2008

    Hi Xenon,

    As I suggested in my DM's to you, the old AP models losses connection with the UTM which was first experienced with AP 50 in v9.407. This is a database error related to version numbering and as per the information I have, we are hopefully fixing it in our next release which is v9.410.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    Hi, Sachin Gurung

     

    Ok Thank you!

     

    so i must wait :(

     

     

     

Reply Children
No Data
Unfiltered HTML