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Since Update9.409-9 AP30 allways goes offline / inactive

Hello!

Yeterday i installed Up2date 9.409-9 and since i have installed this update my AP30 goes  in inactive / offline Mode, so that no WLAN Networks can be found...

So i have rebooted my AP30 (make powerless) and everything works fine...

 

But today (Few hours later) i cant find again any WLAN-Networks. So i logged on in Webadmin an see now the same ***... AP30 in inactive Mode!!

 

Does somebody have any idea???

In the appendix is still the logfile of yesterday

 

(sry for my bad english, i am a german user)



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  • I know this is the standard answer, but try restarting your UTM.

    If that does not work, try removing the AP30 and then recreate it as a new device.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Of course, I have already tried this...
    This was the first one I have tried ...

     

  • Probably last resort, try reflashing the AP30.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Hello!

     

    Today i reflashed my ap30 with the reflash tool, but since that i have done, the ap30 doesnt work any more...

     

    the recovery flash tools has suscessfully ended without any error :(

    here the log from wirless:

     

    2016:12:28-11:50:41 DNSNAME awed[24687]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:50:42 DNSNAME awed[24687]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:50:42 DNSNAME awed[24687]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:51:15 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:51:15 DNSNAME awed[24789]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:51:15 DNSNAME awed[24789]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:51:16 DNSNAME awed[24789]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:51:16 DNSNAME awed[24789]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:51:37 DNSNAME awed[2811]: [MASTER] start processing configuration change
    2016:12:28-11:51:37 DNSNAME awed[2811]: [MASTER] end processing configuration change
    2016:12:28-11:51:49 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:52:26 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:52:26 DNSNAME awed[25135]: WARN -------------------------------------------------------
    2016:12:28-11:52:26 DNSNAME awed[25135]: Use of uninitialized value in concatenation (.) or string at awed_ng.pl line 347.
    2016:12:28-11:52:26 DNSNAME awed[25135]: 1 main::awed_aphandler
    2016:12:28-11:52:26 DNSNAME awed[25135]: 1
    2016:12:28-11:52:30 DNSNAME awed[2811]: [MASTER] new AP with ID ACCESSPOINTID
    2016:12:28-11:52:30 DNSNAME awed[2811]: [MASTER] start processing configuration change
    2016:12:28-11:52:31 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Local metadata updated
    2016:12:28-11:52:31 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Configuration change detected
    2016:12:28-11:52:31 DNSNAME awed[2811]: [MASTER] end processing configuration change
    2016:12:28-11:53:03 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:53:03 DNSNAME awed[25240]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:53:03 DNSNAME awed[25240]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:53:03 DNSNAME awed[25240]: [ACCESSPOINTID] device not authorized yet, dropping.
    2016:12:28-11:53:32 DNSNAME awed[2811]: [MASTER] start processing configuration change
    2016:12:28-11:53:33 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Local metadata updated
    2016:12:28-11:53:33 DNSNAME awed[2811]: [MASTER] AP ACCESSPOINTID: Configuration change detected
    2016:12:28-11:53:33 DNSNAME awed[2811]: [MASTER] end processing configuration change
    2016:12:28-11:54:16 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:54:17 DNSNAME awed[25629]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:54:17 DNSNAME awed[25629]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:54:18 DNSNAME awed[25629]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:54:18 DNSNAME awed[25629]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:54:51 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:54:51 DNSNAME awed[25735]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:54:51 DNSNAME awed[25735]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:54:52 DNSNAME awed[25735]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:54:52 DNSNAME awed[25735]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:55:25 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:55:25 DNSNAME awed[25947]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:55:25 DNSNAME awed[25947]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:55:26 DNSNAME awed[25947]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:55:26 DNSNAME awed[25947]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:55:59 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:55:59 DNSNAME awed[26048]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:55:59 DNSNAME awed[26048]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:56:00 DNSNAME awed[26048]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:56:00 DNSNAME awed[26048]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:56:33 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:56:33 DNSNAME awed[26144]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:56:33 DNSNAME awed[26144]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:56:34 DNSNAME awed[26144]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:56:34 DNSNAME awed[26144]: [ACCESSPOINTID] disconnected. Close socket and kill process.
    2016:12:28-11:57:07 DNSNAME awed[2811]: [MASTER] new connection from 192.168.XXX.XXX:46512
    2016:12:28-11:57:07 DNSNAME awed[26255]: [ACCESSPOINTID] AP30 from 192.168.XXX.XXX:46512 identified as ACCESSPOINTID
    2016:12:28-11:57:07 DNSNAME awed[26255]: [ACCESSPOINTID] (Re-)loaded identity and/or configuration
    2016:12:28-11:57:08 DNSNAME awed[26255]: [ACCESSPOINTID] ll_read: short read or connection error:
    2016:12:28-11:57:08 DNSNAME awed[26255]: [ACCESSPOINTID] disconnected. Close socket and kill process.

     

    What can i do now ? *crying*

  • Hi Xenon, 

    The UTM resided on which firmware version before the upgrade? What is the GHz band and channel configured for the AP in UTM?

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • Hi Sachin Gurung!

     

    Before i have updated my UTM 120 to 9.409-9 it was on Version 9.408-4!

    The GHZ and the channel of the AP30 is currently set to 2,4GHz (no 5 GHz Support on Ap30^^) and Channel Auto. Location is set to Austria!

    But i also have changed the Location and have set a fixed channel, but that helps not really!

    It just occurred to me since the update (i hope you know what i mean... i am a german user and google translator is not the best *laugh* )

    Best Regards

    Xenon

Reply
  • Hi Sachin Gurung!

     

    Before i have updated my UTM 120 to 9.409-9 it was on Version 9.408-4!

    The GHZ and the channel of the AP30 is currently set to 2,4GHz (no 5 GHz Support on Ap30^^) and Channel Auto. Location is set to Austria!

    But i also have changed the Location and have set a fixed channel, but that helps not really!

    It just occurred to me since the update (i hope you know what i mean... i am a german user and google translator is not the best *laugh* )

    Best Regards

    Xenon

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