Hello. I have the strangest problem with our UTM (9.408-4): it does not save the password to bind to LDAP. If I enter the right password and test, everything is fine; but if I save and come back, I get the message "Error: Server exists and accepts connections, but bind to ldap://22.214.171.124:389 failed with this BindDN and password."
I can reenter the password and it will work again, but not after saving. As I have about 20 server entries, this is very annoying whenever I need to test VPN authentication. Quid?
Edit: This does not happen on my older Sophos UTMs (9.407-3), only on those updated to 9.408-4, so I am assuming this is a bug in the latest build.
I can confirm that this problem exists on several UTM's after 9.408-4 update.
Opened a support case.
The issue is fixed in the next firmware release. The JIRA ID for this bug is NUTM-5888.
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Do we have a date for this?
I was beginning to think I was losing my mind. Glad to know this is not just me!
Do we have a date for the fix yet?
I'm happy to see it's finally acknowledged that this is a bug.
I am experiencing this bug even though my UTM is running the latest firmware, version 9.409-9. Hopefully this bug will be fixed with the next firmware update.
any updates about this case guys !!
this really annoying...
I found the latest update did fix this problem for me, but I had to completely delete the existing AD server first from:
Definitions & Users > Authentication Services > Servers tab
Then once I re-added the server all was well.
Let me know if this helps you.
This is still an issue for me on 9.409-9
Even after deleting and recreating the Active Directory entry in Authentication Services > Servers.
Do you use a dedicated AD-User for authentication-requests against the AD?
Is maybe the User blocked in AD?
What happens when you use domain-admin credentials?
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