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Email not valid Can't download

Mitch Shanley

Someone want to tell me why the system says my email is not valid..  I have been here before  LOL

Invalid email

We’re sorry – the email address you entered, mshanley@coloradoonly.com, was invalid. Please verify your email is correct and resubmit. Thank you.



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  • 0 in reply to Mitch Shanley

    Mitch, it looks like your account was created 2 years ago and that this thread is your first participation here.

    Your problem is that the mail server for your email account appears to be down;

          # telnet mail.coloradoonly.com 25
         Trying 63.231.91.130...

    I didn't even get a chance to say EHLO, let alone try a RCPT TO for your email.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to Raphael Alganes

    When we CLICK the link to DOWNLOAD it takes us to a page and we have to fil out a form for the download it says...  something about if you are from a certain country.. etc

    When we I put in My email address I have already logged in with...  it says "Email is not valid."

    (Editing Original Post)

  • 0

    Hi ,

    Good day and thanks for reaching out to Sophos Community; I hope you’re well.

    I see you already opened a support ticket under your account and they already sent you a reset link for your password, kindly follow the instructions on setting up. 

    Kindly let us know if you need further information and assistance.

    Have a nice day ahead and thank you for choosing Sophos

    Cheers,

    Raphael Alganes
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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