Hello,
Finally i recovered my utm120.
But as i want to install home edition license, it can't.
utm says 'Cannot use ASG software license on ASG1xx device.'
i created and downloaded from myutm.sophos.com
Hello Hyun-wook Hong,
Thank you for reaching out to the community,
take a backup !!
1) login as loginuser
2) enter the command "su" (without quotes) to elevate to root privilege's
3) enter the command "rm /etc/asg" (without quotes)
4) reboot
> You can also contact customer care team - [Note: This email has been disabled - visit support.sophos.com to raise a case]
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello Hyun-wook Hong,
Thank you for reaching out to the community,
take a backup !!
1) login as loginuser
2) enter the command "su" (without quotes) to elevate to root privilege's
3) enter the command "rm /etc/asg" (without quotes)
4) reboot
> You can also contact customer care team - [Note: This email has been disabled - visit support.sophos.com to raise a case]
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
