My UTM Home Use License has been expired and went to myutm to create a new one, but when I tried to install it I got the error message shown in the screenshot, can anyone help, please.
Are you trying to install a Home Use License on this Sophos device? To my knowledge that doesn't work without reloading the device with the ISO after taking some steps prior to loading it.
UTM - 9.711 | Intel Xeon 4-core v3 1225 3.20Ghz 16GB Memory | 500GB SATA HDD | GB Ethernet x5
I am new to this position and I found that a Home Licence was installed to this hardware appliance and the problem is that we are a school and I can not reinstall the appliance. I just needed to activate the remote access feature but the menu is greyed and I can do nothing unless renewing the license where I am stuck now.
You will most likely need to get a hold of a Sophos Reseller in your area to obtain the license. Home licenses aren't supposed to be used in that fashion. I'm sure there would be a big educational discount on a license.
Salut Mohammed et bienvenu - welcome to the UTM Community!
As Amodin says, your school will need to pay for a renewed license. Your reseller can arrange for a demo license to get you through a few days while waiting for your license renewal. Your license has expired, so only the firewall capabilities are available. The free home-use license should not be used on that ASG in a production environment.
Cheers - Bob