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Cannot use ASG software license on ASG42x device.

Mohamed Bendaou

Hello,

My UTM Home Use License has been expired and went to myutm to create a new one, but when I tried to install it I got the error message shown in the screenshot, can anyone help, please.



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  • 0

    Are you trying to install a Home Use License on this Sophos device?  To my knowledge that doesn't work without reloading the device with the ISO after taking some steps prior to loading it.  

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Amodin

    I am new to this position and I found that a Home Licence was installed to this hardware appliance and the problem is that we are a school and I can not reinstall the appliance. I just needed to activate the remote access feature but the menu is greyed and I can do nothing unless renewing the license where I am stuck now.

  • 0 in reply to Mohamed Bendaou

    You will most likely need to get a hold of a Sophos Reseller in your area to obtain the license.  Home licenses aren't supposed to be used in that fashion.  I'm sure there would be a big educational discount on a license.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

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  • 0 in reply to Mohamed Bendaou

    You will most likely need to get a hold of a Sophos Reseller in your area to obtain the license.  Home licenses aren't supposed to be used in that fashion.  I'm sure there would be a big educational discount on a license.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

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