Sophos XG- Firmware install

RE: Sophos XG- Firmware install

BAlfson — Thu, 07 Oct 2021 16:31:18 GMT

Haigh Darren and welcome to the Sophos User Communities!

It's confusing that you say an XG430 but need a UTM firmware version. Assuming the X was a mis-type, here's what I give my clients:

1. If needed, do a quick, temporary install so that the new device can download Up2Dates.
2. Apply the Up2Dates to the same version as the current unit, do a factory reset and shutdown.
3. On the current UTM in use, on the 'Configuration' tab of 'High Availability':
     a. Disable and then enable Hot-Standby
     b. Select eth3 as the Sync NIC
     c. Configure it as Node_1
     d. Enter an encryption key (I've never found a need to remember it)
     e. Select 'Enable automatic configuration of new devices'
     f. I prefer to use 'Preferred Master: None' and 'Backup interface: Internal'
4. Cable eth3 to eth3 on the new device.
5. Cable all of the other NICs exactly as they are on the original UTM.
6. Power up the new device and wait for the good news. 😉

Cheers - Bob

RE: Sophos XG- Firmware install

emmosophos — Wed, 06 Oct 2021 17:37:36 GMT

Hello Darren,

Thank you for contacting the Sophos Community.

I have moved this thread to the UTM Forum since it looks like you’re looking for 9.706

You can download the .iso for UTM at the following link https://www.sophos.com/en-us/support/downloads/utm-downloads

The closest to 9.706 is 9.607, so after you get the .iso you can go to the following link https://download.astaro.com/ and download the u2d packages to get you to 9.706

Or you could simply upgrade to 9.707 on both of your devices.

Regards,

RE: Sophos XG- Firmware install

rfcat_vk — Tue, 05 Oct 2021 21:28:56 GMT

Hi,

this is the wrong forum, you need to be in the UTM forum. You have an XG430 with UTM software or is it an SG430?

Are you a member of the UTM forum?

Or alternatively raise a case to get the correct software version referencing your RMA case.

Ian