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RMA Procedure

Juma Omari

Hi

Please, I need to claim for device return as the one I have is damaged by Lighting, but it validity is within the offered warranty !

Please advise as I can not access the link to create a new support case !

Juma

African Tehama Co. Ltd

Tanzania



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    Hi Juma and welcome to the UTM Community!

    My guess would be the same as Philipp's, but you should contact Sophos Sales to confirm.  Sophos in Johannesburg: +27 (0) 11 444 4000

    Good luck!

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hi Juma and welcome to the UTM Community!

    My guess would be the same as Philipp's, but you should contact Sophos Sales to confirm.  Sophos in Johannesburg: +27 (0) 11 444 4000

    Good luck!

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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