I just had a previously surplused SG135 I resurrected last year and had been using at home die. No video as described in earlier posts about the Intel SOC fault with SG125 and SG135 units. Opened it up, disconnected the SSD and RAM and reset the CMOS with no change. It's not under maintenance so I understand it's trash; I get what I pay for...
I wonder now about another unit I have in service at my office. It's a small SG105 that's been in service for ~5 years without issue. Do I have reason to be nervous?
Thank you for the follow-up!
So I check but this Rev doesn't have an advisory.
Thank you for contacting the Sophos Community!
Do you happen to know the Rev number of the devices? and/or can you share the S/N. Feel free to share the first 5 letters.
The SG105 that's in service now has a SN S1401**. That's the unit I'm concerned about. I don't know the rev number.
The dead SG135 is rev 2, SN S1704**.
Can you confirm this SG135 is in fact non-recoverable?
Once the device is open the warranty is lost, so I can't comment on this.
In any case, when any device fails for HD you can always request an RMA if the device is under warranty.
Thanks much, Emmanuel. I appreciate the effort to look for me.