Does the SG105 suffer from the same Intel SOC issue as the SG125 and SG135?

Hello Paul,

Thank you for contacting the Sophos Community!

Do you happen to know the Rev number of the devices? and/or can you share the S/N. Feel free to share the first 5 letters.

Regards,

The SG105 that's in service now has a SN S1401**. That's the unit I'm concerned about. I don't know the rev number.

The dead SG135 is rev 2, SN S1704**.

The SG105 that's in service now has a SN S1401**. That's the unit I'm concerned about. I don't know the rev number.

The dead SG135 is rev 2, SN S1704**.

Hello Paul,

Thank you for the follow-up!

So I check but this Rev doesn't have an advisory.

Regards,

Can you confirm this SG135 is in fact non-recoverable?

Hello Paul,

Once the device is open the warranty is lost, so I can't comment on this.

In any case, when any device fails for HD you can always request an RMA if the device is under warranty. 

Regards,

Thanks much, Emmanuel.  I appreciate the effort to look for me.