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RAM Usage Sophos UTM 9.702-1

Hello,

 

I have in my Sophos UTM 8GB Ram. Just saw today just 4GB are recognised, is this a limitation of the Home Version? 

 

Thx



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  • Hi Sally,

    UTM Home had no limitations on what hardware it is run on, just the 50 IP Limit. There could be some BIOS settings ‘misconfigured’ for example. Try the search on the forum a little bit.

    Best regards 

    Alex 

    -

  • Hello Alexander,

     

    I installed the UTM today new. After fresh Installation the Memory is showing 8GB (in UTM Dashboard 7,8GB) :) 

    Just found one issue on my OTOM Mini PC when I tried to Install ASG Version 9.702-1 . When starting the Installation Process I got the message no compatible hardware found, reboot .. 

     

    Error Log showed mounting /dev/sda6 on /dest failed

     

    After trying several hours with different bios settings, I took the older Version 9.6.02-3 what I luckly had on CD still, and the installation worked without any Problem.

     

    Thanks a Lot!

     

    Best regards 

    Sally

     

     

  • Hi Sally,

    maybe you've installed originally the 32bit version which limits the memory to 4 GB. I remember there is the question early in the installation process, 32bit or 64bit.

    bye Josef

    BERGMANN engineering & consulting GmbH, Wien/Austria

  • Hello Josef,

    thanks, yes this could be. As I remember I had to reinstall the UTM 1 Year ago in a hurry as there was a power outage, and the UTM lost all configuration and was not booting anymore. 

     

    Best regards

    Sally

     

  • A lot of talk about an obvious mystery.

     

    While / before installation starts copiing files you have to choose if you want to install x64 - otherwise x86 will be installed which only can address about 3,5GB of RAM.

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