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Home License on SG115

So I bought a SG115 appliance only and I am trying to load my home license onto it and it is telling me I cannot load an ASG license on the appliance. I deleted my old license and recreated a new one with the same results.

Anyone offer any help on this?



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  • Hi Bob,

     

    I have an SG 115w that I am using at home. I bought it new, used the trial license for 30 days, and now want to install the Home license. I read above about moving the ASG file, but am assuming I have to login to the CLI on the box. My question is do I use admin and then the password that I set up during the WebAdmin wizard to do this? If not, how do I login?

     

    Thanks

     

    Jeremy

  • Hi Jeremy and welcome to the UTM Community!

    If you've never logged in as root, you should be prompted to enter a new password for it when you first attempt a root login.

    If you've forgotten the password for the root account, follow the steps in How to reset all passwords.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi Bob,

    Thanks for the advice. Well I never set the root password, but nevertheless it seems to have one as it does not prompt me but just asks for a password. Do you know why that might be? I am running UTM 9.702, the box came with 9.6xx so maybe it was set during the update?

    Anyway I am running through the hardwired access method to reset root. I ran into a peculiar problem. I am using a connected monitor/USB keyboard method (I am at the point (step 8? of the URL you sent How to reset all passwords) of putting in the init=/bin/bash command to set it up, the instructions for step 9 say to press "Enter", but when I do it kicks me back to the previous screen for starting the kernel. I am trying a couple of Apple keyboards but no luck.

    Is this a keyboard problem? If so, what recommendations do you have?

    Thanks,

    Jeremy

  • No idea, Jeremy - I've never had to follow that path and none of my clients have either.

    It's been a loooong time since I've done it, but, when you first try to login as root, I think you give it any password you want and then it asks you to type it in again to confirm.  Did that work for you?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Okay, got it done with a Dell keyboard. Seems like the passwords reset this way are single use only, is that correct? The whole reason I did this was to move the asg license so I could install a home license after the 30 day trial period. I ended up having to move the file as "root" as "loginuser" did not have permissions. Anyway, after that the process was pretty straight forward. I've now set "root" and "loginuser" through WebAdmin, and the passwords now persist.

    Anyway, thanks for the help.

     

    Jeremy