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Welchen Support erhalte ich unter "Standard-Support" SG310

Da ich bis jetzt noch kein eindeutiges Dokument gefunden habe bzw. mir der Sophos Händler nur irgendwas von bis zu 280$ pro Stunde bei 2 Stunden Reaktionszeit erklärt hat, würde mich mal eines interessieren:

Welchen Support erhalte ich unter "Standard-Support" bzw. mit welchen Reaktitionszeiten ist zu rechnen und in welchem Dokument ist das verschriftlicht?

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FormerMember over 3 years ago +1 verified

Hi Christian Weiner , Thanks for reaching out, and welcome to the Sophos Community! Your Sophos account manager would be the best resource to get this information. Let me know if you need assistance…

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0 FormerMember over 3 years ago

Hi Christian Weiner,

Thanks for reaching out, and welcome to the Sophos Community!

Your Sophos account manager would be the best resource to get this information. Let me know if you need assistance with contacting your account manager.

Thanks,
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0 FormerMember over 3 years ago in reply to FormerMember

Hi Christian Weiner,

I've reached out to you via personal message to get more information about your organization; please reply to my personal message.

Thanks,
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0 FormerMember over 3 years ago in reply to FormerMember

Hi Christian Weiner,

I've reached out to you via personal message to get more information about your organization; please reply to my personal message.

Thanks,
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