This is possibly a very silly question, but it's been on my mind for a while now. After a reboot, our UTM (SG 115) will, seemingly, boot up very quickly (at least the CLI will be quickly available). I guess this is due to the wonders of the SSD drive…

We've got a UPS which is connected via USB to one of our Windows host servers. The UPS software has additionally been installed onto every other host server which uses the UPS. In the event of a power failure, the UPS will send shutdown commands to…

Ok I've been working with IPv6 on the UTM.... It now passes all of the tests, but it shows my UTM external WAN address as my IPv6 address when I go to test-ipv6.com or ipv6-test.com -- it doesn't show my computer's address. On my computer, it shows…

I am using UTM9 on a home network, using a low-end Dell desktop with 3GB RAM, Core2 Duo CPU. It has been working fine for many months, to protect our family's network. Last night, I installed some overdue UTM9 updates and ever since, I've been having…

Hie. I want to exchange some information between the HyperV host (Windows 2012 R2) and a Sophos UTM 9 VM. Following is the output of "lsmod" sophos:/ # lsmod | grep hv hv_utils 13337 0 cn 12975 1 hv_utils hv_storvsc 17317 6 hv_netvsc 22297 0 hv_vmbus…

I have just upgraded my internet to the TPG Fibre 400mbit service. However i can only get a maximum output on speedtest.net of 260mbit via my SG210. The Firewall is fully patched and uptodate. The service works as it have been tested directly…

Hi I setup Site-to-site VPN by IPSec using C2821 and SG115. It looks like to be connected from looking Site-to-site VPN Tunnel Status. but, it can't response by ping ,eachother. And ,this situation is reproducted when using C2921 instead of C2821. …

Hello, Since yesterday our Firewall is at 90%+ CPU usage. We already stopped the Services which generate the most but the Firewall is still at 90%+. Usually it was around 50-70% and worked without Problems. We didnt install anything new but the Problem…

Hello, We're in the beginning stages of rolling out IP phones and we want to use a different DHCP scope for phones as opposed to workstations. Our office is only roughly 40 users so I don't think VLANs are worth the effort so I wondering if someone with…

For years, whenever I had a cable modem issue, and I called for tech support, I'd quietly chuckle when they would ask me to unplug the power to my router. However, a few weeks ago, that was what it took for my Internet to come back (Not literally removing…

OK, so we are located in a 3rd world country, and for various reasons that I won't go into, the local ISP DNS server is untrustworthy, so we set our DNS forwarders on our UTM9 and on our internal Windows 2008 servers to the Google Public DNS servers.…

Hi, we are using utm sophos model asg525 and we need to set timers parameters to SSL remote sessions, the only settings that i can see is under Remote Access > SSL > Advanced > Key Life Time, simple question, is this option to set the maximun duration…

Hi guys, I have many Sophos UTM (latest firmware) that report in Web Protection tab a lot of traffic to nytimes.com , but I'm sure no one is really looking at this website. Today a customer with 5 users is showing 22 GB of traffic to nytimes.com, that…

This is one of biggest drawback for Sophos end users it should not stop the services even the license is expired, such as Symantec anti-spam, Cisco ASA, BlueCoat Proxy etc, they continue working without disrupting the network except they will not get…

After upgrading to 9.411-3 IOS devices cannot connect via IPSec, if the configuration on the ISO device is deleted and configured again via remote access it works, but we dont like to bother our users reinstalling the VPN configuration... is there a way…

Maybe interesting for someone: Sophos is listed on page 5 Fig. 3 Best regards Alex

Hello, Does the command line "cc" or "/usr/locl/bin/confd-client.plx" have an option that allow to show the ha virtual mac? I really appreciate any help you can provide

Good Morning Everybody, I need your help... I have 2 difference Internet Connections. One from A1 (slowly....) and a twice (faster,backup) LTE Connection. The UTM is configured with Upload Balancing beetween this two Uplinks. I also have a…

Hello, I work for an ISP. We have a customer that is trying to use the Sophos UTM9 SG105 on our Network. They want to set this up between their current cable connection and the fiber connection from us. They uplink to us via a Mikrotik CloudSwitch…

I can't figure out how to renew my Sophos UTM home use license for 50 ips. I was able to create a new license file for unlimited but it has pretty much all the features I use at home disabled but unlimited ip's. I need to renew the ASG Home Use License…

I've been running Sophos UTM in an ESXi 5.5 VM for a while with no problems. I need to move to a new server. The new server has ESXi 6u2, and I copied the VM over, configured the network cards (Configured as E1000), and fired it up. Everything seems to…

Hello, we have a SG105 that runs the DNS service. It forwards all requests that it cannot handle to the Google DNS servers 8.8.8.8 and 8.8.4.4. For some reason that I cannot figure out, the DNS service fails to forward requests every 30 minutes for…

Hi! I tend to use tcptraceroute a lot when troubleshooting link connectivity, with me being a newb and all. I noticed whenever I try to tcptraceroute to a greater than 1024 port, or a port number with more than 3 characters (eg 8443 instead of 443…

Hello everyone, I am very concerned about an issue that I am experiencing with SSL VPN Clients. The idea is to simulate the SG210's local (public) IP-address on a couple of home offices. They shall not have access to the internal network, though…

As described in KB 125491 I created an exception to skip SSL scanning for dropbox. Didn't work. I had to skip authentication too. Then dropbox was working. Anybody sharing this experience? Setup is Proxy in standard mode with authentication against…