Hello, I'm trying to enable the User Portal in Sophos UTM 9.510-5. I'm new Sophos and am in the process of setting it up in a sandbox AWS environment to be our intrusion protection system. I followed a demo by Chad Ingles on Youtube to get it configured…

Greetings Sophos community, At my work, we have Sophos 210SG UTM. Every few days, we receive lists of risky IP addresses and domains that should be blocked In the last two weeks, we started receiving huge lists like 250 IP addresses of 300 domains…

Hello Sophos-Community, my problem is the following: I am trying to set the following permissions for our ssl vpn: access to 192.168.13.0 access to 192.168.13.11, but just a specific port. It shouldnt be a firewall deny or discard rule because…

Hi All, Is it possible to convert a Private I.P to Public I.P in SOPHOS UTM9 cause we are configuring an SFTP and our I.P our static. Please Need your Advice. Thanks

Hi Guys, My clients can PING every host on the internet but not on the local net and internal. When I try to ping google.com, I get a reply. But when I try to ping the I.P's on our internal network we cant ping them at al. All ICMP rules are set,…

Have had this issue for a while and would be REALLY good to try and find a way to finally fix it. Sophos SG135w UTM9 running 9.510-5 fw. LAN interface for wired PC's (less than 35) connections running Outlook 2013/16 to hosted email with Rackspace.…

Hi. I am trying to use Humio to collect logs from my Sophos UTM 9 firewall. This works well except I have a wrinkle when looking at authentication failures. I can easily see authentication failures, as they are logged, however the reason for the failure…

Hi Community, Today we started the UTM 9.6 Beta. We created an own Beta Forum at: https://community.sophos.com/products/unified-threat-management/unified-threat-management-beta/sophos-utm-9-6-beta/f/sophos-utm-9-6-public-beta for news, bug fix information…

Okay, to start this off, while I only have a general knowledge of computer stuff and a vague knowledge of networking stuff. Sorry if I'm a little slow to understand things. I have a UTM 110/120 (rev 5). We basically only use WiFi at the house, but I…

Hi all, I'd appreciate some help on this matter, basically we have purchased an extra range of IP addresses from our ISP which we want to apply to different webservers. Now the way I thought this was done on the UTM and the way that others have detailed…

Hi, we had a planned power failure 2 weeks ago, and since then four of 13 wireless AP´s AP55 are inactive. We got some other AP55´s with no problems. The AP´s itself were not affected by the power failure. They can be pinged in the network. A restart…

Hi, I'm are currently reviewing our remote access policies & hardware. In the past when we looked at the Sophos UTM HTML5 VPN Portal, it would only allow you to connect to statically defined RDP hosts. I'm wondering if this is still the case? Or can…

Hello Community, we have a Sophos UTM SG330 Appliance running on version: 9.508 In the section: "Web Protection-> Filtering Options -> Misc" we use the following proxy auto configuration: ========================================================…

Just performed a new installation of UTM 9. created network and service definition however access to this resource is being blocked. The firewall is logging the following. 2018:08:31-00:15:27 firewall ulogd[1111]: id="2001" severity="info" sys="SecureNet…

If two devices on the network join a Zoom meeting, the video drops to about 5 fps and audio suffers just as poorly. I can recreate the issue consistently and the issue only starts once the second device joins the meeting from LAN or WLAN and with multiple…

Hi All, We discovered an issue where Site-to-site with AWS using the Amazon VPC connector drops BGP neighbor after upgrading to 9.508 lately. The same has been fixed, please refer the article UTM Site-to-Site Amazon VPC drops BGP neighbor after upgrading…

Hello please I need your help, the user portal does not work, try to load the page but it is blank. The public IP and the port are already changed several times and the failure persists.

Hi all, I am a new Sophos Firewall user. I need a detail information to trace who uses the computers (We have 5 computers to serve all staffs) and w hat websites are the user log in to. I follow the article ( https://community.sophos.com/kb/en-us…

Hi all, Our School bought a new Sophos UTM 9. How to let administrator login the console from intranet only? (Block any login from internet)

i am blocking most of counties via country block in my UTM since we have local business and we want to limit the access to local area only but sometime i get emails from outside US and i need them to go through but they are not, any way to do an exception…

Hi All. The WAN on the UTM is connected to a Netgear 2120 in bridge mode that in turn is running off 4G Mobile Network. Due to the nature of 4G it can change IP at any time and this generally happens a couple of times a day - assuming it is prob due…

Hi, It looks like Firefox update is being blocked by Sophos UTM by default. I wouls like to know how to remove that limitation. This is what I get when I try to download the Firefox installer manually. While trying to retrieve the URL: stubdownloader…

Hi all am using UTM9 i cant find packet logging, if its not the same name what is the name for logging per IP thanks

Hi Guys, Recently we've set up the SSL VPN Connection in our office. We just want to ask something cause right now we are completely puzzled out by configuring the Sophos UTM9 for SSL VPN. We configured it successfully and was able to install the…

Hello. We are using AWS cloud Sophos UTM 9 (Release 9.506-1). We have it setup and working. The problem we are having is setting setting up restricted webadmin access. We want to restrict access to webadmin access to admin users from a specific IP address…