Thread Info
  • State Suggested Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 7 replies
  • Answers 1 answer
  • Subscribers 5 subscribers
  • Views 25703 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Internet Dropping every 4 hours

jsl.cccu
We have been struggling with an issue for several days now. 

Every 4 hours, we lose Internet connectivity, generally for 10 minutes. After those 10 minutes it comes back up. Email is still going through, but any web traffic stops.

We have tried everything we can think of, such as turning off the auto updates, disabling the filtering, but nothing seems to work.

I am wondering if anyone else has experienced anything similar and, if so, how you addressed it.

We are running Sophos UTM 9 with firmware version 9.312-8 (the problem started before we installed the latest update, but after we had installed the previous one). Otherwise, as far as we know, nothing has changed.

It worked fine Sunday. It did not on Monday.

Thanks,
John


This thread was automatically locked due to age.
Parents
  • 0
    During MOST of the down times, reports show that HTTPS traffic continues to flow, but HTTP traffic does not. One failure this morning showed NO traffic flowing. I believe that may be a different issue, perhaps unrelated to this problem.
Reply
  • 0
    During MOST of the down times, reports show that HTTPS traffic continues to flow, but HTTP traffic does not. One failure this morning showed NO traffic flowing. I believe that may be a different issue, perhaps unrelated to this problem.
Children
No Data
Unfiltered HTML