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Internet Dropping every 4 hours

jsl.cccu
We have been struggling with an issue for several days now. 

Every 4 hours, we lose Internet connectivity, generally for 10 minutes. After those 10 minutes it comes back up. Email is still going through, but any web traffic stops.

We have tried everything we can think of, such as turning off the auto updates, disabling the filtering, but nothing seems to work.

I am wondering if anyone else has experienced anything similar and, if so, how you addressed it.

We are running Sophos UTM 9 with firmware version 9.312-8 (the problem started before we installed the latest update, but after we had installed the previous one). Otherwise, as far as we know, nothing has changed.

It worked fine Sunday. It did not on Monday.

Thanks,
John


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  • 0 in reply to Scott_Klassen
    Anything in the logs during the downtime?


    The only thing that is jumping out at me is, it keeps trying to install some updates, but fails due to several "You are currently running version X, but Version Y is required for this up2date package." I do not believe that is the source of my issues, though, as those appear in the logs even when traffic is flowing properly.

    Nothing else in any of the logs I can find is consistent across the failure times.
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