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JavaScript Error

Hi All,

I am trying to setup the End User portal and when I try and login on my test account it just saysf "Please enable JavaScript" "You have forgotten to enable JavaScript in your Browser"

I have tried Internet Explorer, Chrome, Safari and Firefox and I have made sure java script is enabled!

PLEASE HELP!

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0 BarryG over 10 years ago

Hi,
Utm version #?

Barry
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0 LiamCBenson over 10 years ago

Um it's the latest version of the UTM which is 9.101 I think?
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0 LiamCBenson over 10 years ago

Yes it is UTM 9.101-12

Does anyone know what this problem could be?
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0 LiamCBenson over 10 years ago

Can anyone help me? This is kinda urgent [:(]
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0 BAlfson over 10 years ago

Liam, if you search here, you'll see that this isn't a common, current problem. That's the reason no one has offered a suggestion. If the online demo doesn't work, that's a clue...

Try disabling the anti-virus and/or Windows firewall - it has to be something on your PC - not something related to the UTM.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 William Warren over 10 years ago

Liam, if you search here, you'll see that this isn't a common, current problem. That's the reason no one has offered a suggestion. If the online demo doesn't work, that's a clue...

Try disabling the anti-virus and/or Windows firewall - it has to be something on your PC - not something related to the UTM.

Cheers - Bob

Windows firewall has nothing to do with JavaScript...i do agree it is either anti malware or a browser problem

Owner: Emmanuel Technology Consulting

http://etc-md.com

Former Sophos SG(Astaro) advocate/researcher/Silver Partner

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0 wingman over 10 years ago

check if javascript is enabled Is JavaScript Enabled?
if not then google it to find the HOW TO (Example: Let me google that for you)
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0 LiamCBenson over 10 years ago

HA, thanks guys, yeah I went on the javascript tester, and it works... Maybe I need to install Java on my computer? idk
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0 William Warren over 10 years ago

java and javascript have nothing to do with each other. first disable all addons in your browser. if that doesn't work disable your anti-crud on your computer..are ou a home user? if so and still no resolution i would try making a config backup and reinstlaling hte utm..if that doesn't work then you need to run a system restore..if that doesn't work reload your computer after backing it up.

Owner: Emmanuel Technology Consulting

http://etc-md.com

Former Sophos SG(Astaro) advocate/researcher/Silver Partner

PfSense w/Suricata, ntopng,

Other addons to follow
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0 LiamCBenson over 10 years ago

I dont know man, I have tried everything on my comptuer, tried ever major browser, can I rollback to a previous version of utm? and I really dont want to reinstall
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