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[BUG][9.1]input/output error

wingman
Hi All

Error whist trying to access specific webpage.log below and screenshot attached

Tried with safari 6.0.4 and FF21 with mac OSX 10.8.3 

2013:05:16-23:29:33 ***** httpproxy[17371]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.2.15" dstip="216.239.205.215" user="" statuscode="502" cached="0" profile="REF_CnNPwVRtng (Internal Users)" filteraction="REF_DefaultHTTPCFFBlockAction (Internal Users)" size="2515" request="0xcf91628" url="registration.o2.co.uk/.../output error" country="United Kingdom" category="105" reputation="neutral" categoryname="Business"


Thanks


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Parents
  • 0
    Can everyone who is experiencing this problem please state their Web Filter configuration?

    I'm configured in transparent mode w/ HTTPS on 9.101-12.

    I've been able to replicate this on my Web Filter -- kind of.  I can replicate the behavior, and I'm seeing SSL handshake errors that mention "Input/Output error", but I'm not seeing the log line that you are seeing. The errors that I am seeing are below.

    2013:06:01-08:48:45 utm httpproxy[25608]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x865d4b8" function="ssl_log_errors" file="ssl.c" line="79" message="S 216.239.205.215: 3899976560:error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol:s23_clnt.c:766:"
    2013:06:01-08:48:45 utm httpproxy[25608]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x865d4b8" function="ssl_connect" file="ssl.c" line="1304" message="ssl_handshake: Input/output error"
    2013:06:01-08:48:45 utm httpproxy[25608]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="" srcip="192.168.42.132" dstip="" user="" statuscode="000" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction=" ()" size="0" request="0x865d4b8" url="216.239.205.215" exceptions="" error="" 


    Note that registration.o2.co.uk resolves to 216.239.205.215

    If anyone that is experiencing this issue has Support, please file a ticket with them regarding this issue.
Reply
  • 0
    Can everyone who is experiencing this problem please state their Web Filter configuration?

    I'm configured in transparent mode w/ HTTPS on 9.101-12.

    I've been able to replicate this on my Web Filter -- kind of.  I can replicate the behavior, and I'm seeing SSL handshake errors that mention "Input/Output error", but I'm not seeing the log line that you are seeing. The errors that I am seeing are below.

    2013:06:01-08:48:45 utm httpproxy[25608]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x865d4b8" function="ssl_log_errors" file="ssl.c" line="79" message="S 216.239.205.215: 3899976560:error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol:s23_clnt.c:766:"
    2013:06:01-08:48:45 utm httpproxy[25608]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x865d4b8" function="ssl_connect" file="ssl.c" line="1304" message="ssl_handshake: Input/output error"
    2013:06:01-08:48:45 utm httpproxy[25608]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="" srcip="192.168.42.132" dstip="" user="" statuscode="000" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction=" ()" size="0" request="0x865d4b8" url="216.239.205.215" exceptions="" error="" 


    Note that registration.o2.co.uk resolves to 216.239.205.215

    If anyone that is experiencing this issue has Support, please file a ticket with them regarding this issue.
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