General Discussion SSL VPN(Remote Access) Exiting due to fatal error

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SSL VPN(Remote Access) Exiting due to fatal error

Nazir Heravi over 1 year ago

Hallo Support , I have got an error for our remote user through ssl vpn . I got the subject error

can someone help me

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0 Vivek Jagad over 1 year ago

Hello Nazir Heravi ,

Thank you for reaching out to the community. The above error message indicates that your TAP adapters need to be reinstalled. TAP drivers are required for the VPN to run on your Windows computer.

Thanks & Regards,
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Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 Nazir Heravi over 1 year ago in reply to Vivek Jagad

can you please send me a screenshot
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0 Vivek Jagad over 1 year ago in reply to Nazir Heravi

hey Nazir Heravi just uninstall and re-install sophos connect.

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
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